Meet: Kevin Sullivan
Quickbase is the AI-powered operations platform used by more than 12,000 organizations worldwide to transform ordinary work into extraordinary impact.
Although headquartered in Boston, Quickbase is a worldwide company with employees across the US, UK, Europe, and Asia. As Global Benefits Manager at Quickbase, Kevin Sullivan manages benefits for the company’s 600+ remote-first employees across 46 U.S. states and several international locations.
Challenge: manual processes holding back company growth
Quickbase’s payroll team was drowning in the manual calculations of reimbursing employees’ expenses. When an employee submitted a claim, staff had to look up previous submissions and calculate the remaining balances.
“I married a math major for a very specific reason,” Kevin jokes. “The fewer numbers I need to calculate, the better it is for everybody.”
For a company planning significant growth, this benefit program wasn’t sustainable.
Luckily, Kevin saw an opportunity to streamline how Quickbase handled employee benefits.
What next: exploring solutions
Having seen Compt’s impact firsthand at his previous company. Kevin wanted to verify it was the right solution for Quickbase.
“I wanted to do my due diligence to understand how the program was working internally and what administrative frictions we had,” he explains.
His team needed:
- A streamlined easy-to-use system to replace manual calculations and tracking
- Quick, flexible reimbursements that gave employees more choices
- Seamless benefits delivery across their various international locations and an ability to scale as they continue to grow
- Built-in compliance with international tax regulations
After checking the boxes with his evaluation, he was ready to share Compt with company stakeholders. And when he did, the response was immediate and positive.
What impressed everyone was the platform’s simplicity, flexibility, and adaptable framework, convincing the team that they had found their solution.
Solution: the breakthrough
Quickbase began its journey with Compt by introducing health and wellness stipends for employees worldwide.
The magic of Compt’s flexibility allowed Quickbase to think differently about wellness. Instead of limiting benefits to traditional gym memberships, they embraced a more inclusive approach. Employees have used their $1,250 annual wellness benefit to reimburse thousands of purchases, including:
- College loans
- Gardening equipment
- Landscaping projects
- PlayStation
- Pet care
- Running shoes
- Travel tickets
Kevin explains, “If you get your health and wellness from gardening, meditating, or hiking… this means different things to different people.” Employees quickly caught on to this more expanded philosophy of supporting wellness.
And, because Compt supports global operations with international payroll system integrations and multiple currencies, Quickbase employees worldwide now have equitable access to benefits.
“An employee in Bulgaria has the same user experience as an employee in the US,” Kevin shares. “So nobody can sit there and go, ‘Well, why did they have this and we don’t have this?'”
By adopting Compt, Kevin’s team is offering a unified global benefits experience that works for all employees.
Results: impact in action
With 96% of employees using their benefits, Quickbase has created a program that truly meets their people’s needs and desires.
More time for what matters, with benefit processing reduced from days to just 90 minutes.
Choices that fit every life, with over 1,300 vendors allowing employees to use their benefits in ways that truly improve everyday life.
The employee adoption numbers speak volumes: 96% of Quickbase’s employees actively use Compt, using more than 1,300 vendors for their benefits.
Employees now customize their benefits for their unique needs — from landscaping projects to pet care, college courses, and wellness activities. The program keeps improving to match Quickbase’s diverse workforce.
The wellness stipend’s impact on employees exceeded Kevin’s expectations. In fact, employee response was so positive that last year, Kevin expanded the program to add remote work internet allowances and commuter benefits for hybrid employees.
And, those days of manual calculations that took payroll days, sometimes weeks, are in the rear-view window. Now, getting through claims is a breeze with Compt.
Kevin also loves how Compt’s flexibility helps his team react quickly to employee feedback. For example, when employees mentioned the need to increase the commuter stipend, he was able to offer this request in less than a week.
I didn’t have to sell Compt. Compt pretty much sold itself.
Kevin Sullivan. Global Benefits Manager at Quickbase
Future: what’s next with the partnership
Adapting benefits to changing needs
With a 96% platform adoption rate and overwhelmingly positive feedback, Quickbase’s benefits program has found its groove. “Every experience we’ve had with Compt has been fantastic. Accessibility has been great,” Kevin shares.
Looking ahead, his team is exploring ways to bring its current tuition reimbursement program, a manually intensive process via spreadsheets and emails, over to Compt. They’re also looking into more ways to further engage with their employees with an employee recognition program.
For a global company that started with mountains of manual calculations, this satisfaction speaks volumes about how far they’ve come — and hints at even better things ahead for Quickbase.
Imagine a world where your benefits aren’t just a checkbox, but a powerful tool for employee engagement, satisfaction, and growth. Discover how Compt can reduce administrative headaches, give your employees real choices, and create a truly global, inclusive benefits experience for your team.
